Repositorio UFRO · Omeka S

Assessing Transparency in eGovernment Electronic Processes

Primer Autor	Hochstetter, Jorge
Co-autores	Diaz, Jaime Dieguez, Mauricio Espinosa, Roberto Arango-Lopez, Jeferson Cares, Carlos
Título	Assessing Transparency in eGovernment Electronic Processes
Editorial	IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC
Revista	IEEE ACCESS
Lenguaje	en
Resumen	Context. The electronic government has become a trend for transforming public management to comply with the performance of an efficient, modern state. The processes for public procurement and personnel recruitment represent an essential fraction of a country's public spending. Objective. Maturity models are tools for assessing different management dimensions resulting in some level of organizational maturity on an ordinal scale which can show null, partial, or total progress towards the desired state. This paper presents an e-government maturity model for public procurement and personnel recruitment processes, based on a literature review to determine the current state of research in the field. Methodology. We have used a known procedural model from Becker to support the design of the proposed model. Later on, we have tested it with government buyers and personnel recruiters. Findings. These initial results show that users understand the questionnaires designed for the study, and their answers allow us to obtain deep validation. A tool with these characteristics can be handy for measuring the degree of transparency in public entities, thus reducing corruption levels in their processes. Conclusion. This proposal describes the complexity of variables that influence the transparency of a socio-technical process in public tenders. We describe five levels of transparency for software procurement through development projects. These classifications enable the maturity levels of the transparency of electronic procedures used by government agencies to be measured in different dimensions. Implications. One of the crucial challenges to increasing a government's transparency is defining a regulatory or legal framework that regulates its processes and allows the levels of transparency or corruption to be measured in its different departments. Thus instruments and metrics play a crucial role in monitoring the expected change. With direct application in the industry, a model is an essential step for fundamental transparency in electronic governments.
Tipo de Recurso	artículo original
doi	10.1109/ACCESS.2021.3137799
Formato Recurso	PDF
Palabras Claves	Procurement Recruitment Personnel Proposals Electronic government Systematics Biological system modeling Maturity models transparency procurement public tenders e-government E-GOVERNMENT MATURITY MODELS PUBLIC PROCUREMENT CORRUPTION PERFORMANCE SERVICES IMPACT
Ubicación del archivo	http://dx.doi.org/10.1109/ACCESS.2021.3137799
Categoría OCDE	Ciencias de la Computación Sistemas de Información Ingeniería Eléctrica y Electrónica Telecomunicaciones
Materias	Adquisiciones Reclutamiento Personal Propuestas Gobierno electrónico Sistemática Modelado de sistemas biológicos Modelos de madurez transparencia adquisiciones licitaciones públicas gobierno electrónico GOBIERNO ELECTRÓNICO MODELOS DE MADUREZ CONTRATACIÓN PÚBLICA CORRUPCIÓN RENDIMIENTO SERVICIOS IMPACTO
Disciplinas de la OCDE	Administración Pública Teoría Organizacional Ciencias de la Información y Bioinformática
Versión del recurso (Recomendado-único)	version publicada
Tipo de ruta	dorada verde
Access Rights	acceso abierto
Derechos de acceso	acceso abierto
Id de Web of Science	WOS:000741993000001
Título de la cita (Recomendado-único)	Assessing Transparency in eGovernment Electronic Processes
Página de inicio (Recomendado-único)	3074
Página final (Recomendado-único)	3087
Identificador del recurso (Mandatado-único)	artículo original
License	CC BY-NC-ND 4.0
Condición de la licencia (Recomendado-repetible)	CC BY-NC-ND 4.0