Assessing Transparency in eGovernment Electronic Processes

Primer Autor
Hochstetter, Jorge
Co-autores
Diaz, Jaime
Dieguez, Mauricio
Espinosa, Roberto
Arango-Lopez, Jeferson
Cares, Carlos
Título
Assessing Transparency in eGovernment Electronic Processes
Editorial
IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC
Revista
IEEE ACCESS
Lenguaje
en
Resumen
Context. The electronic government has become a trend for transforming public management to comply with the performance of an efficient, modern state. The processes for public procurement and personnel recruitment represent an essential fraction of a country's public spending. Objective. Maturity models are tools for assessing different management dimensions resulting in some level of organizational maturity on an ordinal scale which can show null, partial, or total progress towards the desired state. This paper presents an e-government maturity model for public procurement and personnel recruitment processes, based on a literature review to determine the current state of research in the field. Methodology. We have used a known procedural model from Becker to support the design of the proposed model. Later on, we have tested it with government buyers and personnel recruiters. Findings. These initial results show that users understand the questionnaires designed for the study, and their answers allow us to obtain deep validation. A tool with these characteristics can be handy for measuring the degree of transparency in public entities, thus reducing corruption levels in their processes. Conclusion. This proposal describes the complexity of variables that influence the transparency of a socio-technical process in public tenders. We describe five levels of transparency for software procurement through development projects. These classifications enable the maturity levels of the transparency of electronic procedures used by government agencies to be measured in different dimensions. Implications. One of the crucial challenges to increasing a government's transparency is defining a regulatory or legal framework that regulates its processes and allows the levels of transparency or corruption to be measured in its different departments. Thus instruments and metrics play a crucial role in monitoring the expected change. With direct application in the industry, a model is an essential step for fundamental transparency in electronic governments.
Tipo de Recurso
artículo original
doi
10.1109/ACCESS.2021.3137799
Formato Recurso
PDF
Palabras Claves
Procurement
Recruitment
Personnel
Proposals
Electronic government
Systematics
Biological system modeling
Maturity models
transparency
procurement
public tenders
e-government
E-GOVERNMENT
MATURITY MODELS
PUBLIC PROCUREMENT
CORRUPTION
PERFORMANCE
SERVICES
IMPACT
Ubicación del archivo
http://dx.doi.org/10.1109/ACCESS.2021.3137799
Categoría OCDE
Ciencias de la Computación
Sistemas de Información
Ingeniería Eléctrica y Electrónica
Telecomunicaciones
Materias
Adquisiciones
Reclutamiento
Personal
Propuestas
Gobierno electrónico
Sistemática
Modelado de sistemas biológicos
Modelos de madurez
transparencia
adquisiciones
licitaciones públicas
gobierno electrónico
GOBIERNO ELECTRÓNICO
MODELOS DE MADUREZ
CONTRATACIÓN PÚBLICA
CORRUPCIÓN
RENDIMIENTO
SERVICIOS
IMPACTO
Título de la cita (Recomendado-único)
Assessing Transparency in eGovernment Electronic Processes
Página de inicio (Recomendado-único)
3074
Página final (Recomendado-único)
3087
Identificador del recurso (Mandatado-único)
artículo original
Versión del recurso (Recomendado-único)
version publicada
License
CC BY-NC-ND 4.0
Condición de la licencia (Recomendado-repetible)
CC BY-NC-ND 4.0
Derechos de acceso
acceso abierto
Access Rights
acceso abierto
Id de Web of Science
WOS:000741993000001
Colecciones
Colección Publicaciones Científicas
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